PRIVACY POLICY

Last Updated: April 16, 2026

Plush Buddies LLC, doing business as Oniria AI Solutions ("Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://www.oniriaai.com/home or use our Services.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information You Provide

Name

Phone number

Email address

Business name

Mailing address

Payment information (processed by third-party payment providers)

Information Collected Automatically

IP address

Browser type

Pages visited

Referring URLs

Date and time of access

Device information

Information from Chat Widget Interactions

Phone number you provide

Consent preferences (transactional, promotional, or both)

Messages exchanged

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide, maintain, and improve our Services

Send SMS messages you have consented to receive

Respond to inquiries and provide customer support

Process payments

Send service-related notifications

Comply with legal obligations

3. SMS CONSENT AND OPT-OUT

When you provide your phone number through our chat widget or any opt-in form, you are providing express written consent to receive SMS messages from Oniria AI Solutions.

Each consent type (customer care or promotional) is collected separately and explicitly

Message and data rates may apply

Message frequency varies

Consent is not a condition of purchase

You may opt out of SMS messages at any time by replying STOP to any message you receive. You may also reply HELP for assistance.

We will never share your phone number or SMS consent information with third parties or affiliates for their marketing purposes.

4. INFORMATION SHARING

We do not sell your personal information. We may share your information only in these limited circumstances:

With service providers who help us operate our business (e.g., hosting providers, payment processors, SMS carriers such as Twilio or LeadConnector)

With our business clients on whose behalf we may be sending communications, only as necessary to fulfill their service to you

When required by law, court order, or government request

To protect our rights, property, or safety

We do not share, sell, rent, or trade your phone number or SMS consent with any third party for marketing or promotional purposes.

5. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure.

6. DATA RETENTION

We retain your information only as long as necessary to:

Provide our Services

Comply with legal obligations

Resolve disputes

Enforce our agreements

7. YOUR RIGHTS

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt out of marketing communications

Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. COOKIES AND TRACKING

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us immediately.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

We encourage you to review their privacy policies.

11. INTERNATIONAL USERS

Our Services are operated from the United States. By using our Services, you consent to the transfer of your information to the United States.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

13. CONTACT US

For questions or concerns about this Privacy Policy or our privacy practices, contact:

Plush Buddies LLC dba Oniria AI Solutions
Email: [email protected]
Website: https://www.oniriaai.com/home