TERMS OF SERVICE

Last Updated: April 16, 2026

1. ABOUT US

Oniria AI Solutions is a service of Plush Buddies LLC, a Pennsylvania limited liability company providing AI automation and SMS communication services for local service businesses, including roofing, home services, and other appointment-based industries.

Contact: Plush Buddies LLC dba Oniria AI Solutions
Email: [email protected]
Website: https://www.oniriaai.com/home

2. SERVICES

We provide AI-powered lead engagement, SMS automation, chatbot, voice AI, appointment scheduling, and review generation services to businesses and their customers.

Our Services may include sending SMS text messages on behalf of our clients to consumers who have opted in to receive them.

3. ELIGIBILITY

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

4. ACCOUNT REGISTRATION

To access certain features, you may be required to register an account. You agree to provide accurate, complete, and current information and to keep your account credentials secure. You are responsible for all activity occurring under your account.

5. SMS COMMUNICATIONS

By providing your phone number through our chat widget, opt-in form, or any other method, you expressly consent to receive SMS text messages from Oniria AI Solutions or businesses we serve.

Message frequency varies

Message and data rates may apply

You may opt out at any time by replying STOP

For help, reply HELP

Consent is not a condition of purchase

6. ACCEPTABLE USE

You agree not to:

Use our Services for any unlawful purpose

Send unsolicited or spam messages through our platform

Impersonate any person or entity

Interfere with or disrupt the Services

Attempt to gain unauthorized access to our systems

Use our Services to transmit harmful or malicious code

7. INTELLECTUAL PROPERTY

All content, software, designs, trademarks, and materials associated with our Services are the property of Plush Buddies LLC or its licensors and are protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works without prior written consent.

8. PAYMENT TERMS

Subscription fees are billed in advance on a monthly or annual basis as selected at signup.

All fees are non-refundable except as expressly stated

We reserve the right to change pricing with 30 days' notice

9. CANCELLATION

You may cancel your subscription at any time through your account dashboard or by contacting us.

Cancellation takes effect at the end of the current billing period.

10. DISCLAIMERS

Our Services are provided "as is" and "as available" without warranties of any kind, express or implied.

We do not guarantee specific results from the use of our Services.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Plush Buddies LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Plush Buddies LLC from any claims, damages, or expenses arising from:

Your use of the Services

Your violation of these Terms

13. THIRD-PARTY SERVICES

Our Services may integrate with third-party platforms including, but not limited to:

GoHighLevel

Twilio

OpenAI

We are not responsible for the content, policies, or practices of any third-party service.

14. MODIFICATIONS

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised "Last Updated" date.

Continued use of the Services after changes constitutes acceptance of the revised Terms.

15. TERMINATION

We may suspend or terminate your access to the Services at any time for:

Violation of these Terms

Any other reason at our sole discretion

16. GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.

17. CONTACT

18. SMS Messaging Terms

By providing your phone number and opting in to receive SMS messages from Plush Buddies LLC, dba Oniria AI Solutions, you agree to receive recurring text messages including appointment confirmations, reminders, follow-ups, and occasional promotional content. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

19. Carriers are not liable for delayed or undelivered messages.

For information about how we collect, use, and protect your personal data, please see our Privacy Policy at https://www.oniriaai.com/privacypolicy

Questions about these Terms may be directed to:

Email: [email protected]